Terms of service

TERMS OF SERVICE

This website is operated by Petchii (“we”, “us”, or “our”), and by accessing or using our website and services (“Services”), you agree to be bound by these Terms of Service (“Terms”), including any policies referenced herein such as our Privacy Policy, Shipping Policy, and Refund Policy; if you do not agree, you must not use our Services. You agree to use this site for lawful purposes only and confirm that you are at least the age of majority in your jurisdiction or have provided consent for a minor to use the site. We reserve the right to refuse service, cancel orders, or limit quantities at our discretion, including in cases of suspected fraud or unauthorised activity, and you agree to provide accurate and complete purchase and account information. All products are subject to availability and may be modified, discontinued, or repriced at any time without notice; while we aim for accuracy, we do not guarantee that product descriptions, images, or pricing are error-free. Shipping timeframes are estimates only and not guaranteed, and risk of loss passes to you upon delivery to the extent permitted by law; for international orders, including the United States, you are responsible for any customs duties, taxes, or import fees. To the maximum extent permitted by law, all products and services are provided “as is” without warranties, and Petchii is not liable for any indirect, incidental, or consequential damages, with liability limited to the amount paid for the product where it cannot be excluded. Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Competition and Consumer Act 2010 (Cth) (Australian Consumer Law), under which goods come with guarantees that cannot be excluded, including acceptable quality and fitness for purpose, and where permitted our liability is limited to replacement, repair, or refund; similarly, for customers in the United States, certain consumer protection and warranty rights under federal and state law may apply and are not excluded. We may use third-party tools and services without liability for their performance, and any user submissions may be used by us without restriction. Your personal information is handled in accordance with our Privacy Policy, and we may update these Terms at any time, with continued use of the website constituting acceptance of those changes. These Terms are governed by the laws of New South Wales, Australia, and you agree to submit to the non-exclusive jurisdiction of its courts; if any provision is found unenforceable, the remaining provisions will remain in effect, and you agree to indemnify Petchii against any claims arising from your breach of these Terms or misuse of the Services.